The purpose of the guide is to give pool arbitrators, prospective users and service providers for non-scheme pipelines guidance about the process for requesting access and the determination of access disputes under the National Gas Law and the National Gas Rules.
The AER is the scheme administrator (except in Western Australia) and has established a pool of experienced arbitrators to determine access disputes. Dominique Hogan-Doran SC was appointed a pool arbitrator by the AER on 1 August 2017.
The AER may correct errors in arbitrated access determinations. It also maintains a register which contains information regarding arbitrated access determinations.